Building a High-Performing Hospitality Team
People deliver experiences. Here’s how to build a consistent, guest-obsessed culture:
Hire for Attitude, Train for Skill
- Structured interviews, paid trials, values screening.
Onboarding & Training
- 30/60/90-day plans, mentorship, role-based SOPs.
Retention & Growth
- Clear career paths, feedback loops, and recognition.
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